The disruptive potential of (new) technologies is growing at a staggering speed. Disruption is happening all around and is triggered by the advances in Social, Mobile, Analytics, Cloud and smart ‘Things’ (SMACT). Customers are changing their behavior in response and companies are keen to find out how to (re)design their organization to survive and thrive in the face of this change.
Gartner has revealed its top predictions for IT organizations and IT users for 2015 and beyond in which they examine a shift in the age old relationships between man and machine due to the emergence of digital business (Full list here). I’m highlighting a few of the predictions in the context of our Design to Disrupt research project:
By 2018, digital business will require 50 percent less business process workers and 500 percent more key digital business jobs, compared with traditional models.
Near-Term Flag: By year-end 2016, 50 percent of digital transformation initiatives will be unmanageable due to lack of portfolio management skills, leading to a measurable negative lost market share.
By 2017, a significant disruptive digital business will be launched that was conceived by a computer algorithm.
Near-Term Flag: Through 2015, the most highly valued initial public offerings (IPOs) will involve companies that combine digital markets with physical logistics to challenge pure physical legacy business ecosystems.
By 2018, the total cost of ownership for business operations will be reduced by 30 percent through smart machines and industrialized services.
Near-Term Flag: By 2015, there will be more than 40 vendors with commercially available managed services offerings leveraging smart machines and industrialized services.
By 2017, 70 percent of successful digital business models will rely on deliberately unstable processes designed to shift as customer needs shift.
Near-Term Flag: By the end of 2015, five percent of global organizations will design “supermaneuverable” processes that provide competitive advantage.
By 2017, 50 percent of consumer product investments will be redirected to customer experience innovations.
Near-Term Flag: By 2015, more than half of traditional consumer products will have native digital extensions.
Enough reasons for business leaders to put technology on top of their list of factors that will determine their organization’s future.
Our research title is an imperative: an appeal to every organization that believes that pioneering innovations are indeed possible. Looking at the toolset – from collaborative platforms, the (industrial) internet of things, advanced analytics, cloud to new mobilities – there is an abundance of opportunities for everyone to change the design of products, services, business models, and the organization itself. If Gartner’s predictions are anywhere near correct, there is an abundance of urgency as well.